I'm having issues connecting to BI using the app, but only using mobile data. if i connect to any wifi network, whether on the local network or outside it works fine. Connecting using mobile data i just get 'unable to make connection, check server address'. if i disable the use mobiledata setting on the iphone i get 'check newtork' so it's obviously trying to make the connection through mobile data. the iphone has been completely reset, still the same issue. All settings are as they should be, i can get the Ip settings from the APP, i actually use a dynamic dns address but have tried with the IP.

Any help will be apprecited.

I didn't find the right solution from the Internet.

Infographic Video Studio

Thank you.